-How do I place a custom order order?
Please view our How To Order page.
-How long will it take?
All of our products are made to order. There is a 2 to 3 week processing time, depending on how busy we are at the time.
-What shoe size do you recommend?
Please take a look at our Shoe Size Chart for reference. If you are still unsure, we recommend going to your local shoe retailer and trying on the style of shoe you are looking to have us customize :)
-Do you paint on any other styles/brands of shoes?
Yes! As long as it's a canvas or leather shoe. If you don't see a brand/style that we offer, please contact us and let us know.
-What paint do you use?
All shoes are hand painted using high grade acrylic paint. We use a special paint designed to be flexible on fabric and resist peeling and cracking. The paint is water proof and fade proof, and will last a long time.
-Do you use anything to protect the paint?
Yes! In addition to using high grade acrylic paint, the painted portions of the shoes are covered with a clear finisher for extra protection against water and dirt.
-How do I clean my shoes?
Your new shoes should never be washed in the washer machine! If they get dirty, take a clean towel and wipe the dirt away with warm water.
Every pair of shoes is coated with a water&stain resistant clear coat to protect the artwork on the shoes from the elements.
-Do you sell in a physical store?
No, we only sell our products thru this website. Sorry.
-I live in the area. Can I pick up my shoes in person?
No, sorry. We do not do in person pickups.
-Why are the shoes so expensive?
Please keep in mind that we hand paint our shoes, and that process takes quite a bit of time. Also take into account the cost of the shoes themselves, materials (brushes, paints, etc.), and shipping.
Didn't find an answer to your question?? Contact us and we'll be happy to help! :)